Does BIG W Price Match?

This page contains compensated links. Read the disclosure for more info

Imagine that over half of Australia’s population visits the Big W website monthly. Shoppers visit there to get a wide selection of affordable, high-quality general retail items.

With this immense number, you may pause to wonder, does Big W price match?

Big W price matches with their biggest competitors both online and offline. If you find a lower advertised price on the exact same item somewhere, you’ll likely get a price match as long as the product is in stock at the competing store.

Does BIG W Price Match Featured Image

Big W advertises that it has the most affordable prices throughout Australia. So, customers should feel self-assured that they’re always paying the lowest possible price at Big W if pricing is matched against any competitor’s price.

Let’s take a look at their policy.

How to Get a Price Match at Big W

The mission of Big W is to provide you with “Australia’s Lowest Prices Every day” and to “Sell For Less Every day.”

Big W has streamlined its interactions with its suppliers to obtain the most affordable prices for its selection of goods. Big W then passes on the savings to you by offering daily low prices.

Big W promises to match any lower advertised price for an identical product from another retailer on the spot. This includes JB Hifi, The Good Guys, Officeworks, Bing Lee, Harvey Norman and more.

Show the competitor’s most recent advertisement or ask a staff member to confirm the price. 

  • Any item that is identical to the same brand, model number or style, and weight will be priced the same by BIG W.
  • However, Big W will not price-match online merchants. Therefore, if you conduct your study on pricing online, make sure to exclude online companies for price-matching comparison. 
  • You must show proof of the cheaper price advertised. You can use online prices for competitors with physical stores or printed advertisements. 

What are the Exclusions? 

  • Member or club prices
  • Clearance or wholesale items 
  • Online sales
  • Soiled and damaged stock
  • End-of-line
  • Ex-demo or similar items
  • Prices that were printed incorrectly.

Does Big W Have a Price Adjustment Policy?

Unfortunately, Big W has not mentioned price adjustment policies on their website. You may, however, contact their customer care or your nearest store for more information and directions. 

Does BIG W Have Returns Policies?

A customer and sellertalking to each other_Does BIG W Price Match_Return Policy

Yes. You have 90 days from purchasing at BIG W to change your mind. In addition to the rights set out in Big W’s Faulty Goods Returns Policy, you also have rights under the Australian Consumer Law.

Given that you have the merchandise and evidence of purchase, BIG W will gladly offer you a refund or replacement within 90 days of the purchase if the item isn’t customised, a pre-paid card, digital download, voucher, or clearance item.

It must also not have been worn or used and is still in its original, saleable condition with packaging, all accessories included.

Any BIG W location may handle returns, even those that accept online purchases. Refunds will only be issued in the original payment form shown on your purchase receipt.

Please be aware that any shipping charges for online purchases are not refundable for exchanges.

Big W shops do not accept returns of certain products. Typically, this is done for hygiene reasons, particularly during a pandemic.

Despite Big W’s “change of mind” policy, the following goods cannot be refunded:

  • Tissues, paper towels, and toilet paper.
  • Goods for feminine hygiene and incontinence, painkillers, and cosmetics.
  • Cleaning supplies such as disposable gloves, sprays, and antibacterial wipes.
  • Diapers, wipes for babies, and nappies.
  • Pet food

Big W’s policy instead urges you to share with individuals close to you if you purchased too much or changed your mind about any of these purchases.

Does Big W Price Match Online?

Unfortunately, no. Big W does not match online stores, and it will only match online stores that have physical stores in Australia. 

Does Big W Price Match Amazon?

No. Since Amazon has no physical store in Australia, Big W will not match it. 

Does Big W Price Match Woolworths?

Yes. BIG W will price match Woolworths’ prices. If the item is identical and not on sale or clearance price, provide Big W with proof of the cheaper price, and they will match it.

Other Ways to Save At Big W

Every year, Big W advertises several sales events. The sales match those of the competitors, making it a fantastic time of year for local consumers.

The Giant Toy Spectacular, a July toy sale, is one of Big W’s largest sales occasions.

Stores usually announce extended hours for this occasion, remaining open long into the evening and offering special deals for specific periods.

Big W App

A pair of hands holding a cellphone with Big W App_Does BIG W Price Match_Big W App

The Big W app is crucial for time and money savings when shopping at Big W.

By comparing pricing at their favourite retailers with the current prices at Big W locations, the app is designed to assist customers in finding the greatest discounts possible.

The software, accessible for iPhone and Android users, is designed to compare costs while you’re on the move, wherever you’re shopping. 

The Big W app is also the first app in Australia that enables customers to lay by more costly products, allowing them to make payments and pick them up after they have finished paying.

Qantas Points

Getting a Woolworth’s Rewards loyalty card is worthwhile if you frequent Big W or other Woolworth’s-managed establishments.

You will earn Qantas points whenever you purchase Woolworths’s groceries, Big W, BWS, or Cellarmasters.

You may redeem Qantas points for frequent flyer miles, use them to purchase presents like fine wine and food, or used to treat yourself to anything from the online Qantas Store.

As you accrue points, you’ll also be able to participate in promotions, access exclusive member-only specials, and learn about upcoming events.

Clearance Section 

Does BIG W Price Match_Clearance S

The clearance department of Big W is another fantastic spot to seek bargains. You may explore a handy area that offers the best deals on books, clothing, technology, and entertainment.

Act quickly before someone else does, and they sell out for good since, for most of these things, this is your last opportunity to get them at a bargain. You may browse their sale products individually or by category of clearance items. 

Free Shipping 

Big W offers free shipping on all orders over $100 to Australia. You don’t require a Big W promo code; the discount is automatically applied once your basket reaches $100.

Image of a tablet with Big W app and txt overlay that reads Does BIG W Price Match

About Emma Healey

Emma is a recognised family finance and budgeting expert and founder of Mum's Money. Her advice has been featured in Readers Digest, Yahoo Finance, Lifehacker, The Simple Dollar, MSN Money and more.