Screwfix is the biggest seller of tools, hardware, and accessories for trade in the UK. New branches are opening all the time, clearly showing that their retail model is a very successful one.
The store is also very popular with keen DIY-ers. Who shops there to stock up on everything from small items such as fixings to everything required to fit out a new bathroom?
Whether you’re a tradesperson or someone doing it yourself, can you be sure that the price you pay at Screwfix is the best deal around? Does Screwfix price match?
Screwfix does not currently operate a price match policy for customers. However, the trade and DIY retailer does make many products as ‘Price Checked’ in their efforts to offer the best deal. If you do find a cheaper product elsewhere after purchase, you can try asking the manager to price match it. Or return it within the 30-day cancellation period for a full refund.
How to Get a Price Match at Screwfix
There is no Screwfix price match policy. So how can you get around this, and make sure you’re getting the best deal available?
If you look at it logically, Screwfix simply wouldn’t be as successful as they are if its prices weren’t competitive.
With over 800 stores across the UK and more popping up all the time, you can see that it’s a retail model that works.
Like other retailers, Screwfix checks competitor prices on an ongoing basis. In theory, then, you shouldn’t need to claim a price match at all.
Their pricing is constantly being revised to stay one step ahead of the other trade and DIY stores that are snapping at their heels.
This is known as their Price Checked policy, and the company says these prices are checked on a daily basis. This applies to selected Screwfix products.
Of course, you may find a cheaper price elsewhere sometimes, not least because all retailers are constantly trying to beat the competition.
With no price match policy in place, how can you take advantage if you find a lower selling price for an item you want or have already bought?
It’s simple if you haven’t already bought the product, as you can just go ahead and buy it, more cheaply, from the competitor instead.
But what happens if you’ve already purchased the item from Screwfix?
If this is the case, you have three options:
- Accept that you perhaps should have shopped around first, and write off the extra money you’ve paid.
- Ask in-store if the manager can authorise a price match. Mentioning the possibility of option 3 might be enough to sway things in your favour.
- Return the item in accordance with the Screwfix terms and conditions to claim a refund. You could then use this money to buy the item somewhere else – and have a little leftover too.
If you do want to haggle, take proof – such as a live link – of the competitor’s price for an identical product.
In line with other retailers’ price match policies, this should be the same in terms of size, colour, and features.
If there’s a model number, this must be an exact match. It should also currently be available to buy in-store, or for immediate dispatch when the order involves delivery.
What are the Screwfix Terms and Conditions of Sale?
Let’s run through the relevant terms and conditions so you can see where you stand if you do want to try haggling at Screwfix.
Or cut straight to returning an item for a full refund.
- Once you’ve taken delivery of goods or collected them in-store, a legally binding contract exists between you and Screwfix.
- Despite supplying the trade, Screwfix prices do include VAT at the current rate.
- Prices in the Screwfix catalogue are subject to change and may go up or down in line with competitors or the prices charged by suppliers.
- Promotional prices may be advertised. To qualify for these, you need to quote the applicable code at the point of purchase.
- Screwfix isn’t obliged to supply goods at a price that’s incorrect and has been displayed in error.
- Their ‘Price Checked’ products are updated daily in line with Screwfix’s competitors.
- You can cancel your Screwfix order within their 30-day cancellation period.
- As long as you can return the unused goods in great condition, you can tell them you want to obtain a refund in person, by email, by phone, or even by post.
- If you ordered multiple items, the last delivery date marks the start of the 30-day returns period.
- Sending goods back is at your own cost, and you should receive a refund within 14 days.
How to Return an Item
In-store
Take your item (or items) into the store and present it (or them) at the trade counter. This must be within 30 days of purchase.
Send your message of cancellation to online@screwfix.com.
Phone
Call Screwfix on 03330 112 112 to speak with a member of the team.
Post
If you want to cancel by post, contact:
Screwfix Direct Ltd, Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
Does Screwfix Have a Price Adjustment Policy?
Screwfix does not have a price adjustment policy, nor a price match policy, though they do operate a Price Checked scheme.
To get the cheapest price, shop around or try asking in-store. Use proof of the competitor’s price when doing the latter, such as a screenshot or live link to an identical product.
If all else fails, you can claim a full refund for unused, undamaged goods within 30 days of purchase.
6 Other Ways to Save at Screwfix
Check out these insider tips for more ways to save money when shopping for trade or DIY goods at Screwfix.
1. Look for promo codes.
Screwfix does advertise promotional prices from time to time, so it’s wise to benefit from these where you can.
Even the retailer’s terms and conditions mention these, so it’s worth searching in the press or online in advance of making a purchase.
To benefit from a promo price, you need to input the code when shopping online or quote it when buying in-store.
2. Sign up with TopCashback.
TopCashback offers up to 1.05% cashback on Screwfix purchases. To get this, you’ll need to sign up for a TopCashback account.
Once you’ve set up an account with TopCashback and are ready to go ahead with your purchase, make sure you access the Screwfix site via the link supplied on the TopCashback site.
So visit TopCashback first, find the Screwfix link and click through. The purchase you make can then be tracked by TopCashback to make sure you get your money.
While 1.05% might not sound like a lot, it soon adds up when you spend a lot of money. Such as when fitting out a new house or when you work as a tradesperson.
3. Look for a Low Price product.
The Screwfix website has a Low Price section right there for customer use. Find it by clicking here, or scrolling down the homepage to find it within the menu at the bottom.
This Low Price function takes you to a results page with items that match up. At the time of writing, this consisted of over 30 pages of search results.
So it’s quite likely you’ll find something you’re looking for, somewhere on that lengthy list!
4. Shop around.
For major purchases, in particular, don’t simply assume that one retailer will offer you the best available price. Shop around first and you might just be pleasantly surprised!
5. Factor in fuel.
Petrol or diesel to fill your car or van isn’t as affordable as it once was. So if you need to travel to a DIY store or trade counter to pick up a specific product, do bear that in mind.
There’s no point in burning £10 worth of fuel, for instance, to save just £5 on one item.
6. Time is money.
Nor may a special journey be worthwhile if you need to take an hour off for the return trip. Especially if you could have been earning a decent rate of pay by working that extra hour!
If you could earn more than the cost savings by shopping at a retailer closer to your home or workplace, then it may make sense overall to shop at the nearest supplier.
Whether that’s Screwfix or someone else entirely.
Screwfix Price Match FAQs
Does Screwfix price match B&Q?
Screwfix doesn’t have a price match policy at all. However, they do offer a large range of Price Checked products which are matched to competitor prices daily.
To get a price match, ask Screwfix if there’s anything they can do, with proof of B&Q’s lower price as proof. The product should be identical.
Otherwise, you can return goods within 30 days for a full refund, as long as they’re unused and undamaged.
Summarising the Screwfix Price Match Policy
To sum up, Screwfix doesn’t actually have a price match policy as such. However, the company could argue that this is because they don’t need one.
Screwfix does operate a ‘Price Checked’ policy to ensure they stay competitive. If you do find the same item cheaper elsewhere after purchase, then you can try asking them in-store, on the phone, or by email for a price match.
If you have no luck, the final option is to return the product for a full refund. You can do this within 30 days, as long as it’s unused and in resellable condition.
