If you’re looking for quality kitchenware and appliances, Williams Sonoma is definitely a store to check out. They offer high-end products that are sure to impress.
But it’s important to make sure you get the best price possible. So, does Williams Sonoma price match with their competitors?
Yes, Williams Sonoma will price match with select retailers. So, if you find an item at a lower cost for sale at Amazon, Bed Bath and Beyond, Macy’s, Bloomingdales, Sur la Table, or Crate and Barrel, you will be eligible for a price match.
There are a few additional things to keep in mind when requesting a price match from Williams Sonoma, so read on to learn the specific process for getting the best price as well as other ways to save at this popular store.
How to Get a Price Match at Williams Sonoma
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When requesting a price match, you’ll need to have the following information ready:
- The URL of the website where you found the item on sale
- The item’s current selling price
- Williams Sonoma’s SKU number for the item (this can be found on their website)
If you plan on getting a price match in the store, bring your proof of the lower-priced product to the nearest Williams Sonoma location and present it to an employee.
As long as the product is identical and in stock, the store should honor the price match.
You can also request a price match over the phone by calling customer service at 1-844-221-4164. Have the same information ready as you would if you were requesting a match in-store and an agent will be able to help you out.
Additionally, you can request a price match by sending an email to pricematch@wsgc.com. You may want to add a screenshot of the lower-priced listing in addition to the URL, price, and SKU in the email.
This will improve your chances of getting the price match approved. You should hear back from the company within one business day about their decision.
Are There Any Exclusions for Price Matching?
Yes, some items can’t be price-matched for various reasons. These items include:
- Any trade-in or pre-order items
- Financed orders, mail-in offers, instant rebates, or bundles
- Promotional credit card offers
- Free items, BOGO items, and promotional gift items
- Pricing errors
- Items with promotional free shipping
- Limited quantity items
- Out-of-stock items
- Refurbished or used items
- Clearance or Liquidation items
- Store or category-wide discounts
- Minimum quantity items
- Coupons
- Paid membership or loyalty program discounts
- Privately labeled items
- Non-U.S. prices
Williams Sonoma reserves the right to change or suspend this policy at any time, so you can always refer to the Williams Sonoma price match promise page to make sure you have the most updated information.
Does Williams Sonoma Have a Price Adjustment Policy?
A price adjustment policy is a set of rules that a store follows in order to refund the difference in price between what you paid and the lower price for the same product at a different store.
Unfortunately, Williams Sonoma does not have a price adjustment policy. So if you find an item for sale at a lower price after you’ve already purchased it from Williams Sonoma, you will not be refunded the difference.
If you don’t want to keep your Williams Sonoma items after purchasing them due to a lower price elsewhere, you could always try to return them.
If you have proof of purchase and the item is in new condition, you can bring it back within 30 days.
And if you’re returning an item that you received through a gift registry you’ll have an extended window of 90 days to return the purchase. You can contact the gift registry team to get support with this later return window at 1-800-541-0015
How Do I Return Williams Sonoma Items?
If you purchased the item in a Williams Sonoma store, you can return it to any of the stores, excluding the outlet locations.
If you purchased your item online, you will need to drop it off at a UPS store. You may or may not need to cover the cost of shipping, depending on the specific item.
You will have 7 days after requesting the refund to print a shipping label and bring the item to UPS.
Keep in mind that some items are ineligible for returns, including but not limited to:
- Any items that do not have an original receipt or gift receipt
- Personalized or one-of-a-kind items
- Food or edibles
- Cut fabric or custom rugs
- Clearance items or items marked as “final sale”
- La Cornue and SMEG branded items
- Specialty ordered items
- Mattresses
- Outdoor grills
- Gift cards
- Items that are damaged, used, or otherwise not in new condition
It’s always best to check directly with Williams Sonoma’s return policy page to make sure that your specific item is eligible for a return.
So send them an email at customerservice@williams-sonoma.com just to be sure that your item can be returned and refunded.
Other Ways to Save At Williams Sonoma
Not eligible for a price match? No worries! Here are some other ways you can save money at Williams Sonoma:
1. Sign Up for the Williams Sonoma Email List
The best way to stay up-to-date on all the current sales and promotions is to sign up for the Williams Sonoma email list.
You’ll get a welcome offer just for signing up, and you’ll be among the first to know about any new sales or discounts.
2. Strategically Shop During Big Sales
Williams Sonoma offers big sales around major holidays like Memorial Day, Fourth of July, and Labor Day. You can also expect big sales during Black Friday and Cyber Monday.
So if you’re patient and willing to wait for a sale, you can score some great deals! Start to keep an eye out for these special deals about 2 weeks before the holiday arrives.
3. Apply for the Professional Chef Program
If you’re a sommelier, chef, restaurateur, or culinary student, you’re eligible to apply for the Williams Sonoma Professional Chefs program.
You’ll receive a 20% discount both online and in retail stores.
Apply online and you’ll receive a temporary membership card in two business days. A permanent card will arrive in the mail within 1 to 2 weeks.
4. Purchase Discounted Gift Cards
Websites like Raise.com offer Williams Sonoma gift cards at a discount. So if you know you’ll be making a purchase, it’s worth checking to see if you can find a discounted gift card first.
You may be able to get anywhere from 2%-15% off of the total cost of the card.
5. Sign Up for The Key Credit Card
Sonoma Williams offers two credit cards that give you 2%-5% back on any purchases at the store.
The premium credit card also offers 4% in rewards for restaurants and grocery stores, as well as 1% for all other purchases.
Premium cardholders also get members-only offers, free standard shipping, and 12-month financing options on orders of $750 or more.
6. Join the Premium Reserve Member Program
If you frequently order items from Sonoma Williams online, their Reserve Member program may save you money in the long run.
For the cost of $99 a year, you’ll get free standard shipping, a free subscription to their recipe app, and 4 free virtual classes. You also get early access to sales and new arrivals.
You can cancel your membership at any time, so it’s worth considering if you think you’ll take advantage of the benefits.
The Bottom Line
Williams Sonoma sells high-quality home furnishings, cookware, bakeware, and more at slightly higher prices than some other stores. So getting a price match can really help to save you some money.
Be sure to check the Williams Sonoma price match promise page before making your purchase to make sure that your item is eligible, and then compare prices with other stores accordingly.
Happy Shopping!
